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    Refund & Cancellation Policy

    Can I cancel a donation that I've made?

    Yes, you can cancel a donation that you have made any time up to 28 days after your payment was made. If you decide to cancel a donation after 28 days, we will refund the donation provided the donation has not been used for a charitable project.

    Can I get a refund?

    Yes, you can ask for a refund for a donations any time up to 28 days after payment was made.


    We will send you a receipt for your donation in the post and/or via email, according to your preferences.

    Donor Services Contact Information

    For any information relating to a donation, please email info@uwt.org or telephone the Donations Department on 01204 661 030 during office hours (8am to 6pm Mon-Fri and 10am to 5pm on Sat). You can also write to us at Donations Department, 578-600 St Helens Road, Bolton, BL3 3SJ.