Refund & Cancellation Policy

Can I cancel a donation that I've made?

Yes, you cancel a donation that you have made anytime up to 28 days after payment was made. When you cancel a donation a refund will be made straight away. If you decide to cancel a donation after 28 days, we will refund the donation provided the donation has not been used for a charitable project.

Can I get a refund?

Yes, you can ask for a refund for a donations anytime up to 28 days after payment was made.

Delivery

We will send a receipt for your donation in the post, email or both, according to your preferences.

Donor Services Contact Information

For any information relating to a donation email info@uwt.org or telephone the Donation Department on 01274 390 396 during office hours (9am till 5pm). You can also write to us at Donations Department, 204 Manningham Lane, Bradford, BD8 7DT.